Digital Transformation Consultant

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Digital Transformation Consultant

Digital Transformation Consultant

Location: South Africa

Date Posted: Sept. 14, 2021

Type: Full Time

Contract Type: Permanent

Transforming new technologies and business models into commercial success is one of the largest challenges for businesses in Africa. Vodacom Business Digital Co-X are leading specialists in digital transformation. Our experts guide clientsthrough cultural change, strategy development, and implementation. Vodacom Business‘ Digital Co-X is the single house for co-creation and delivery of digital transformation projects with and to Vodacom Business clients.  The Digital Co-X team excels in innovating & planning of new business models, in designing, & orchestrating complex solutions and in project management. The team is a key partner to the  Vodacom Business Sales organization across the entire customer journey. The Digital Co-X team ensures that Vodacom Business offers one face to the customer for Digital  Transformation projects and internally drives the standardization of processes for bespoke digital solutions.  The Digital Co-X team furthermore manages ‘Vodacom’s ‘Digital Transformation Smart Service Offering Program’.Vodacom Business and four consulting partners, namely Accenture, Deloitte, Letsema and Urbian, have entered into a Joint Go-To-Market partnership for Vodacom Business’ ‘Digital Transformation Smart Service Offering’ Program. With its partners, Vodacom Business’ Digital Transformation Smart Service Offering will have a new consulting-led approach to customer challenges and create enhanced customer value by addressing industry-specific business model and value chain challenges.  Co-created digital solutions take into account best of class digital platforms, tools, applications and services from its partners as well as Vodacom’s world class network to ensure a successful digital transformation journey for Vodacom Business customers.  The Vodacom Business Digital Transformation Smart Service Offering’ (‘Smart SO’) is part of Vodacom’s drive to deliver integrated solutions based on deep industry value chain knowledge.The role of the digital transformation consultant is to have the ability to manage internal as well as external stakeholders in assessing a client’s business to develop a digital transformation strategy and execution plan to drive Vodacom’s customers into the fourth industrial revolution. The successful candidate understands the customer development journey and has the ability to assess the maturity of the customer’s organization with regards to digital transformation as well as ICT maturity to develop a roadmap and strategy based on technology requirements as well as culture and change management.  The digital transformation consultant takes responsibility for client opportunities from pre-sales to project execution.  Identify our clients’ critical issues and pitching perfectly tailored solutions featuring unique selling propositions Plan and run innovation and co-creation workshops Consult clients on market developments and technology improvements relevant to the client’s business as well as on opportunities related to working together with Vodacom asthe partner for digitalization  Lead the customer interaction from pre-sales to project delivery and take over accountability for the execution of projects and delivering a superior client experience Work closely together with account managers and other colleagues from Vodacom business units, Ventures and Partners, especially with our Smart SO Partners Continuously ensure an attractive consulting and service offering for various client demands Develop an understanding of the various chief officer problems and opportunity statements to ensure the digital transformation journey is aligned to the customer’s business Assess customers’ digital maturity at senior management as well at the operational level to formulate robust digital transformation strategies Minimum requirements   Ten years + ICT industry or ICT consulting experience on Manager/ Associate Partner level  Five years + experience in consultative selling of digital and technology solutions Two years + experience in facilitating and participating in innovation workshops Postgraduate qualification in business administration, economics or similar Specialized master’s degree in the field of digital business is advantageous Experience in agile ways of working is advantageous In-depth knowledge in principles of lean innovation, the digital value chain, i.e. cloud computing, big data and analytics, fintech technologies, (Industrial) IoT Understanding of Vodacom business and its subsidiaries as well as its products and propositions is advantageous  Ability to measure and develop corporate innovation strategies and craft as well as execute a digital transformation roadmap with best suited solutions from Vodacom, its ventures and partners Strong communication skills and the ability to interact comfortably with a cross-section of management, including C-suite executives, at a global level Understanding of the fundamentals of cybersecurity and how to apply it to digital transformation Understanding of data-driven-decision making and the strategic importance of it in the customer’s business  Knowledge of recent developments of digital business models, i.e. platform businesses, Web3 and ExO The base location for this role is, Midrand, Vodacom Campus The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.   

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