Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer Inland Regional Branch Manager Job Location: Johannesburg Job Type: Permanent Remuneration: Competitive salary based on skills, experience, and qualifications We have an exciting opportunity for an Inland Regional Branch Manager to join our team at Sedgwick. Are you a dynamic leader with a passion for mentoring and developing teams? Sedgwick South Africa is seeking a dedicated professional to manage colleagues within the Inland Region, ensuring they receive the necessary support and autonomy to excel in their roles. As a key member of our leadership team, you will contribute to strategic initiatives and work closely with the Business Development Lead to foster strong client relationships. In this role, you will oversee regional operational plans and budgets, collaborate on recruitment and performance management, and report monthly on the Inland Region's performance. Your ability to build good working relationships with clients and resolve complaints effectively will be crucial. Additionally, you will ensure the technical quality of reports, meet client KPIs and SLAs, and manage disaster response efforts as needed. Success in this position will be measured by the delivery of operational plans and budgets, achieving revenue targets, conducting bi-annual performance reviews, and maintaining compliance with company standards. If you are ready to take on a challenging and rewarding role that involves special projects and consistent demonstration of Sedgwick values, we invite you to apply and join our team. The skills you will have when you apply: Leadership experience is a must. Insurance industry knowledge is preferred but not essential. Ability to motivate a team. Operations: Delivery of operational plans and budgets. Maintenance of efficient branch processes. Customer Focus: A customer-focused approach and extensive organisational skills. Communication: Exceptional telephone manner and excellent written communication skills IT skills: Proficiency in Word, Excel, and email. What we’ll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications. Car Allowance. A Self Invested Pension Scheme. Annual leave of 25 days plus public holidays. Health & support Medical subsidy. Group Life assurance. Disability assurance. Other benefits Mobile allowance This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry. Next steps for you: Think we'd be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Taking care of people is at the heart of everything we do. Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us.