Property Portfolio Manager

Property Portfolio Manager

Property Portfolio Manager

Location: Cape Town

Date Posted: 2024-09-24

Type: FULLTIME



DigiOutsource

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We’re Looking For

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As Property Portfolio Manager, you’ll bring a hands-on approach and strategic leadership to ensure that all buildings and infrastructure within the portfolio operate at optimal levels, supporting the needs of the tenants and contributing to the overall success of the office park. Your day-to-day task will include Budgeting and Cost Control, Tenant Relations and Sustainability Initiatives, among others. Your contribution will ensure functionality, safety, and aesthetic appeal of the physical environment and help us to stay ahead of the game.

What You’ll Be Doing

As part of your role, your responsibilities will include:
• Budgeting and Cost Control
• Prepare and manage the property management budget, allocating resources for maintenance, repairs, services, renovations, and operational expenses
• Analyze expenditure, identify cost-saving opportunities, and monitor the performance of maintenance activities against budgetary goals and KPIs, striving for continuous improvement and financial efficiency
• Ensure that all property management activities represent value for money, driving cost-effective solutions without compromising the quality or longevity of the office park's infrastructure
• Tenant Relations
• Act as a liaison between tenants and the property management team, proactively addressing tenant needs, concerns, and service requests
• Conduct regular meetings with tenants to gather feedback, communicate upcoming maintenance activities, and provide updates on property management initiatives
• Foster positive relationships with tenants by delivering high-quality services, adhering to agreed-upon service level standards, and striving to exceed tenant expectations at every opportunity
• Sustainability Initiatives
• Identify opportunities to minimize the environmental impact of the office park's operations by implementing energy-efficient technologies, waste reduction strategies, and sustainable maintenance practices
• Collaborate with internal and external stakeholders to promote sustainability initiatives and track performance against established environmental KPIs
• Develop and leverage partnerships with vendors and suppliers who share the office park's commitment to environmental stewardship, enhancing the park's reputation as an environmentally responsible establishment
• Maintenance Planning and Execution
• Collaborate with the maintenance team to develop a robust preventive maintenance schedule for all equipment, systems, and facilities within the office park
• Monitor the execution of maintenance activities, ensuring that work is conducted in compliance with applicable regulations, industry standards, and manufacturer's recommendations
• Implement a system for tracking maintenance history, equipment performance, and work order completion to facilitate data-driven decision-making and optimize resource allocation
• Vendor Management
• Evaluate vendor performance, quality of service, and adherence to contractual terms, and establish key performance indicators (KPIs) to measure and improve service delivery
• Negotiate contracts, review proposals, and manage the relationship with external service providers, seeking to secure competitive pricing without compromising service quality
• Oversee the procurement process for materials, equipment, and services, ensuring that vendors meet the office park's standards for safety, efficiency, and sustainability
• Compliance and Safety
• Ensure that all buildings and infrastructure comply with relevant health, safety, and environmental regulations, conducting regular audits and inspections to identify and address potential risks
• Develop and maintain emergency response protocols, organizing training sessions and drills to prepare staff for crisis situations and mitigating the impact of emergencies
• Advise management on necessary safety and compliance improvements, implementing corrective actions to rectify deficiencies and ensure full adherence to regulations
• Team Leadership
• Lead, mentor, and guide the property management team, fostering a culture of accountability, continuous improvement, and open communication
• Delegate tasks, set performance expectations, and support professional development opportunities for team members, nurturing a skilled and motivated workforce
• Drive team productivity by setting clear objectives, providing regular feedback, and recognizing exceptional performance while addressing any performance issues in a timely and constructive manner

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential Skills You’ll Bring To The Table

The necessary skills that we require for this role include:
• Strong knowledge of building systems, maintenance practices, and regulatory requirements, including environmental best practice and occupational health & safety standards
• Vendor management, contract negotiation and contract management experience
• Proficiency in budget management, vendor negotiations, and contract administration
• Leadership and decision-making abilities, with demonstrated problem-solving and conflict resolution skills
• Bachelor's degree in Facilities Management, Real Estate, Engineering, Business Administration, or related field
• Proven experience in building & facilities management, preferably within a corporate office park or commercial real estate environment
• Minimum years of proven experience (5-7) years in facilities and/or building and maintenance management
• Compliance and safety expertise
• Excellent interpersonal and communication skills, with the ability to interact effectively with diverse stakeholder

Desirable Skills You’ve Got Up Your Sleeve

It would be great if you also have some of the following skills:
• Certified Facility Manager (CFM) credential, or equivalent.
• Project Management certification
• SHEQ practitioner certification
• Sustainability and ESG knowledge

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These Competencies Are
• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What You’ll Get Back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from
• Competitive Renumeration
• Subsidised Medical Aid or GAP Cover
• Group Life and Income Continuation Benefit
• Funeral Fund & Funeral Fund Top Up
• Subsidised Retirement Annuities
• Employee Incentive Plans

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 22 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on!
• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

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