Introduction

The administration and management of the site's Quality function ensuring the products exceed customer expectations.

Duties & Responsibilities

Quality Assurance and Control
• * Prioritise your Safety and Occupational and that of others.
• Implementation, monitoring and review of quality procedures.
• Conducting rigorous Quality Risk Assessments (QRA) and implementing gap closure and reporting thereof.
• Implementation of a continual, periodic review of ISO systems with EHS practitioner.
• Develop and manage raw materials, packaging & finished goods specifications.
• Conduct quality inspections to ensure adherence to quality specification.
• Implement and manage, quality management of change (QMOC) process
• Instutute controls for raw materials, packaging and finished goods and engage with shop floor to ensure adherence to quality targets.
• Work with production team to sample and test raw materials, packaging and finished product, ensuring samples reach destinations on time.
• Work with shop floor to segregate WIP, failed product and good production.
• Investigate internal and external quality complaints and implement required corrective actions (RCA), and reports (CAR)
• Issue Certificates of Analysis/Conformance (CoA/C) timeously.
• Manage safe keeping and disposal of samples and paper records
• Manage calibration and verification of all quality instrument and equipment
• Conducting ongoing, periodic vendor audits
• Human Resources
• Identify and review training needs of workers relating to quality
• Coach workforce on all quality expectations

Other
• Work with SHE Practitioner to improve SHEQ activities
• Manage Quality KPIs with SHE Practitioner
• Attend all management meetings as required
• Stand in for SHE Practitioner when not on site

Desired Experience & Qualification

ISO 9001 Quality Management system

Min 3 years COAs

External Auditors experience is ESSENTIAL

Customer complaints

Diploma Quality Management and customer complaints experience

Package & Remuneration

R18 000 CTC