Introduction

Komatsu South Africa has an opportunity for a Senior Technical Manager: Service Support to join the Mining Division based at the Head Office, Germiston. The successful candidate should have a Degree/ Diploma in Management with 10 - 15 years related work experience in the Mining and Construction industry providing product support and planning technical projects. SAP experience is an essential requirement for this position.

Duties & Responsibilities
• Leads and directs short term operational plans & policies impacting the technical engineering support function
• Leads implementation of structures, resources, systems and marketing aligned with strategic direction
• Submits strategic planning progress report to the Divisional Executive
• Directs, guides and evaluates the work of the direct reports and specialist team
• Reports on regional performance results and achievement of agreed objectives
• Plans and prepares for the annual budgeting process in accordance within the relevant financial policies and procedures
• Identifies and manages business risk and facilitates continuity of regional business
• Oversees implementation of supplier management and procurement policy and procedures
• Analyses and approves monthly reports related to outsourced services
• Liaises with and fosters sound ethical stakeholder relationships in the region
• Investigates and inspects safety compliance issues by identifying issues and providing hazard analysis and assessments
• Maintains & coordinates the emergency response program
• Monitors working conditions on site and evaluates risk
• Monitors the safe operation of machines by certified staff
• Engages with internal stakeholders with regard to large scale technical projects
• Remains abreast of product ranges at customer sites which require major interventions
• Leads and directs quality of technical service with regard to large scale technical projects
• Engages with Operations staff both locally and in cross border regions with regard to Technical Service Support

Desired Experience & Qualification

QUALIFICATIONS:

Degree/ Diploma in Management.

EXPERIENCE:

10 - 15 years related work experience in the Mining and Construction industry.

Product Support.

Technical Project Planning.